HOME > Cooperation
Media Cooperation
Customer service and complaints: 
aftersales@elephone.hk 

If you have media channel and want to cooperate with us, please send email to below:

1.English: media@elephone.hk 
2.Russian: media.ru@elephone.hk 
3.Spanish: media.es@elephone.hk
4.French: elephonemobiles@gmail.com
Other business cooperations:
info@elephone.hk

Bussiness Cooperation Process
1. Foreign customers /clients
A. As for the retailers, please come to our on-line stores.
B. As for the wholesale clients ,who are on the area where is not anti for cooperation agreement,pls contact us directly
Contacts:
1.Name:Wellos(Europe&America Market)
Email:wellosmorgan@elephone.hk
Skype: elephone.wellos

2.Name:Nico(Overseas Market)
Email:nico@elephone.hk
Skype: bismi.nicola

3.Name:Sun(Europe&America Market) 
Email:Sun-sky@elephone.hk
Skype: elephone2014

4. Name: Melinda(E-commerce)
Email:melinda@elephone.hk
Skype:elephone melinda

As for the one who is in the area where the coorperation agreement is not allowed , please directly contact our region agents.
contact:
C. As for the exclusive agents ,please fill in the following list, and then we will choose a suitable coorperation with you according to your team situation.
Region/country
Forecast sales volume per month
Team members
sales model(online/offline)
contacts

2. Domestic merchants in china
A.As for the retailers, please come to our on-line stores.
B.As for the wholesale clients,please contact Mr Chen:info@elemobiles.com QQ:2842885092 TEL:13922867546
C.As for the VIP clients ,if your quanlity is over 100sets for one time or is more than 500 sets per month,Please 
just contact Mr Yang:agent@elemobiles.com QQ:2351996468 TEL:13510636767

About payments
1.Delivery will be made after payment.
2.The payments from foreign customers should be made by USD. And the settlement price is subject to the quotation
with latest exchange rate.
3.In China, the payments should be made by RMB.And the settlement price is subject to the quotation with latest
exchange rate.

About after-sale service
1.The customers who reserved goods in proportion will deal with after-sale service by themselves.
2.Battery:1%; other materials:2%. However, mainboard, camera, LCD and TP are not included in the materails, if you need these spares, we will provide you them according to the current price of the spares, but the quantity shall be less than 1% of goods shipped or to be shipped.
3.We will provide the spare projects for those agents whose order quantity is over 500 sets each time .
4.The other customers need to send the devices back to us for repairment.